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Privacy

Sherlock Bones Privacy Statement

Sherlockbones.com.au, is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations.

If you have questions or concerns regarding this statement, please contact our support department via email at info@Sherlockbones.com.au. This privacy policy statement covers only information that is collected through https://sherlockbones.com.au , and does not cover information collected through any other site.

Collection and Use of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters or securing a car rental reservation through our reservation system.

Sherlockbones.com.au also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Sherlockbones.com.au

Consults & Bookings
If you book a training through https://sherlockbones.com.au, we request certain personally identifiable information from you on our booking form. You must provide contact information (such as name, e-mail address, phone number, & street address)  We use this information to provide you with the very best training, and to contact you in advance if there is an issue concerning your booking. Also, we will be sending reminder emails etc. from time to time to assist in the maintenance process.

When we transmit sensitive information (such as a credit card numbers) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We store the personal information you provide in computer servers with limited access that are located in controlled facilities. Your information, other than financial information is sent to the rental agency via email or fax. Financial information is only accessible through a secure, controlled area of the site only accessible to the car rental agency through the administrative work station via a strict authentication process. Agencies are unable to alter the information in any way.

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Sherlock Bones stores this information for the sole purpose of sending this one-time email & and tracking the success of our referral program. Your friend may contact us at info@Sherlockbones.com.au to request that we remove this information from our database.

Special Offers and Updates
We may occasionally send you information on car rental promotions. Out of respect for your privacy, we present the option not to receive these types of communications.

Disclosure
Sherlock Bones will disclose your personal information only if required to do so by law, in the good faith belief that doing so protects the property of Sherlock Bones, or to protect the safety of our employees and their families.

Control of your Personal Information

Choice and Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you reserve a vehicle but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you do not wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@Sherlockbones.com.au

You will be notified before personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service(s), you may edit your information or opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@Sherlockbones.com.au.

Security of your Personal Information
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our booking forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link: http://www.geotrust.com. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send an email to us at info@Sherlockbones.com.au

Storage
Your information is stored in Australia, and in the future may be stored in any country where Sherlock Bones has facilities. The same privacy policy will apply to your information no matter in which country it is stored.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use session ID cookie on this site. A session ID cookie expires when you close your browser or leave the browser idle for 30 minutes. We do not use persistent cookies. We use session cookies to make it easier for you to navigate our site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. If you reject cookies, you may still use our site.

Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Sherlock Bones. Please be aware that we, Sherlock Bones, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
Co-branded sites

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us here.

© Sherlockbones., 1999 – 2012. ALL RIGHTS RESERVED.

Chino is loving his new training.  People popped in yesterday and he was much better and behaved in a way that made us so proud of him!

Chino responded well and we saw results in the first lesson. We are happy with the simple and effective dog training techniques used by Sherlock Bones and we also found the whole training experience relaxed and interesting.

Bells Landscaping and Paving Sandy Creek.

My dog usually barks at any one coming into the house, but Lilli accepted Sam like family, which really surprised me. I would recommend Sherlock Bones home dog training to any friends or family.

Sybil T Somerton Park

The Life time guarantee is really good, the fact that your willing to back your own word up shows how confident you are which makes us feel confident as well which is great. We found Sam very professional in all areas in his field and we felt comfortable with him in our house. Love your work Sam! Cheers.

Luke and Nicole W Glanville.

With great thanks and appreciation to Sherlock Bones from the team at HydroDog South Australia.

Our franchisees deal with dogs on a daily basis and Sam came to one of our meeting to give a lecture on dog safety.

We believe in on going support with our franchise and if each of the operators learnt at least one thing from the lecture, then it was well worth it.

I personally have worked with dogs for 6 years now. I know that I have become quite complacent in dealing with dogs and Sam's lecture certainly taught me a thing or two.

Keep up the great work Sam and we look forward to our future dealings with Sherlock Bones.

As our business grows we will get you out again to teach our new comers as to what to watch out for and give our current people a reminder as to how dangerous dogs can be.

Thanks again

Col Burrow - HydroDog State Manager - South Australia

We had a long list of problems with Cain , basically he was uncontrollable. We went to Puppy pre-school and he was just out of control right from getting him out of the car to trying to socialise him with the other dogs. The one on one dog training with Sherlock Bones has been the only thing able to help him. After the first session he started to come when called and we were able to start addressing the problems we were having with him.

Jason and Troy B Munno Para

To achieve results so quickly gives the encouragement to continue and purse. I had basic knowledge of what to do but wasn’t putting it together properly. The personal dog training I received made all the difference. I was very surprised with the quick results just sorry I didn’t start much earlier. Nothing shown to me is remotely harmful to my dogs. Yes when you see results during the first session you can’t help but enjoy it.

Sandra F Morphett Vale

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